Last Updated: June 26, 2026
General
Do you sell genuine watches?
Yes. We are committed to selling genuine watches. Every watch is inspected before being listed for sale.
Do you sell both new and pre-owned watches?
Yes. Our collection includes both brand-new and pre-owned watches. The condition of every watch is clearly mentioned on its product page.
Are all watches tested before sale?
Yes. We inspect each watch to ensure it is in working condition before it is listed.
Ordering
How do I place an order?
Simply add the watch to your cart and complete the checkout process. Once we receive your order, we will contact you to confirm the details and arrange payment and shipping.
Can I cancel my order?
Yes, provided your order has not yet been shipped. Please contact us as soon as possible if you wish to cancel.
Can I reserve a watch?
We may be able to reserve a watch for a limited time. Please contact us before placing your order.
Payments
Do you accept online payments?
At this time, payments are arranged after your order is placed. Available payment methods will be discussed during order confirmation.
Shipping
Do you ship internationally?
Yes. We ship to many countries. Shipping costs and delivery times vary depending on the destination.
How long does delivery take?
Pakistan: 2–7 business days
International: 7–30 business days
Delivery times are estimates and may vary.
Will I receive a tracking number?
Yes, where available.
Returns
Can I return a watch?
Returns may be accepted according to our Return & Refund Policy.
Who pays return shipping?
Unless the return is due to our mistake, customers are generally responsible for return shipping costs.
Warranty
Do your watches come with a warranty?
Some new watches include the manufacturer’s warranty. Pre-owned watches generally do not, unless specifically stated in the product description. For more details please visit our Warranty Policy.
Product Information
Are the product photos of the actual watch?
Whenever possible, yes. Some new watches may use manufacturer images for illustration, while pre-owned watches are typically photographed individually.
What accessories are included?
The product description will specify whether the original box, warranty card, manuals, or other accessories are included.
Contact
If you have any additional questions, please contact us through our website or social media pages. We are always happy to help.